Support

We're here to help with Postie — sending postcards, subscriptions, addresses, and account questions.

Email

Reach us anytime at otto@trypostie.com. We typically respond within one business day.

In the app

Signed in? Tap the gear at the top left of the Home screen to open Settings, then tap Get Help to message us from the Postie mobile app.

Manage or cancel your plan

Open the Postie app and go to Settings › Manage Plan. Cancel there any time before your renewal date to stop the next charge; there are no partial refunds. If you can't open the app, email otto@trypostie.com and we'll cancel it for you.