Postie Terms of Service

Last updated: April 29, 2026 Effective date: April 29, 2026

These Terms of Service (these "Terms") form a binding agreement between Ready Get LLC, a North Carolina limited liability company doing business as Postie ("Ready Get," "Postie," "we," "us," or "our"), and you ("you" or "User"), and govern your access to and use of the Postie mobile application, the websites located at trypostie.com and app.trypostie.com, and all related services, software, content, and features we make available (collectively, the "Service").

By creating an account, sending a Postcard, purchasing a Subscription, clicking a button or checkbox to accept these Terms, or otherwise accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree, do not access or use the Service.

Important — please read carefully. Section 17 (Binding Arbitration, Class-Action Waiver, and Mass-Arbitration Procedures) requires you to resolve most disputes with us through individual arbitration on a non-class basis, after a mandatory pre-arbitration notice and informal-resolution period. Section 17 also includes a 30-day right to opt out of arbitration (Section 17.9). Section 18 specifies the law and venue that apply to any disputes that are not arbitrated. Sections 14 (Disclaimers), 15 (Limitation of Liability), and 16 (Indemnification) limit our liability to you and create indemnification duties.

1. Definitions

The following terms have the meanings given to them below when capitalized in these Terms.

"Account" means your personal user account on the Service.

"Address Request" means an electronic message we send on your behalf to a Recipient — through any messaging channel we support, which may include email, text or similar messaging to a mobile telephone number (sent by SMS, MMS, RCS, or any successor protocol), and other electronic messaging services we add or remove from time to time — asking the Recipient to confirm or provide a physical mailing address.

"Content" means any photo, image, caption, message, name, address, contact information, profile information, or other material you submit, upload, transmit, or display through the Service.

"Credit" means the unit of account used to send a Postcard, as further described in Section 6.

"Postcard" means a physical postcard generated from your Content and printed and mailed through our print and mail partner.

"Recipient" means an individual to whom you direct a Postcard or an Address Request.

"Subscription" means a recurring paid plan offered through the Service, as described in Section 5.

"User Content" means any Content submitted by you or under your Account.

2. The Service

Postie lets you (a) take or select a digital photo, (b) add a written caption, (c) choose one or more Recipients from your contacts, your recents, or by manually entering Recipient details, and (d) cause a 4×6, 6×9, or 6×11 physical postcard to be printed and mailed through the United States Postal Service to each Recipient. The Service also includes related features such as Address Requests, contact and group management, sender profile management, Subscriptions and Credit-based billing, our referral program, in-app and email notifications, push notifications, postcard delivery tracking, photo aesthetic scoring (on-device), and the related websites at trypostie.com and app.trypostie.com.

The Service is a consumer service. Postie sells physical goods — printed postcards that are produced offline and delivered by the United States Postal Service — together with related services. We may change, add, remove, or suspend features at any time, with or without notice, subject to your rights under Section 11 (Cancellation and Refunds) and applicable law.

2.1 United States only

At launch, the Service is offered only to users located in the United States (including the District of Columbia), and Postcards may be mailed only to addresses in the fifty United States and the District of Columbia. The Service is not directed to, and is not intended for use by, persons outside the United States. We may, in our sole discretion, refuse to register Accounts, refuse Subscriptions, or refuse to fulfill Postcards directed to addresses outside this geographic scope.

3. Eligibility and Accounts

3.1 Age requirements

You must be at least 13 years old to create an Account, and at least the age of majority in your state of residence (typically 18) to enter into a Subscription or otherwise pay for the Service. If you are between 13 and the age of majority, you may use the Service only with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf. The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us at service@trypostie.com and we will take appropriate steps to delete it.

3.2 Account creation

You create an Account by providing your email address and verifying it with a one-time passcode delivered by email. You are responsible for keeping your email account secure and for any activity that occurs under your Account. You agree to provide accurate, current, and complete information and to update it as needed.

3.3 One Account per person

You may not create more than one Account, share your Account, transfer your Account to anyone else, or use another person's Account without their permission. We may suspend or terminate Accounts that we reasonably believe are duplicative, fraudulent, or operated in violation of these Terms.

3.4 Sender Profile and Return Address

To send Postcards you must provide a valid sender profile that includes a display name and a complete return address (street, city, state, and ZIP code) within the United States. The return address is printed on every Postcard you send and is shared with our print and mail partner. You represent that the return address is one you are entitled to use. You may change your sender profile at any time, but the change will not affect Postcards already submitted for fulfillment.

4. User Content and License

4.1 You retain ownership

You retain all rights you have in and to your User Content. We do not claim any ownership of your photos, captions, or other Content.

4.2 License to Ready Get

You grant Ready Get a worldwide, non-exclusive, royalty-free, sublicensable (to our service providers, contractors, and carriers, solely as needed to operate the Service) license to host, store, reproduce, modify (only as reasonably necessary to format, resize, color-correct, render, or print), create derivative works of (only for the purposes described in this Section), publicly display, perform, transmit, and distribute your User Content solely as needed to (a) provide, secure, and improve the Service; (b) print, mail, and track Postcards; (c) deliver Address Requests, transactional notifications, and customer-support communications; (d) comply with law and enforce these Terms; and (e) operate our internal analytics, debugging, and product-development workflows in accordance with our Privacy Policy. This license ends when you delete the relevant Content or close your Account, except (i) for back-up, archival, audit, and legal-hold copies retained in accordance with our retention policies and (ii) to the extent the Content has already been embedded in a Postcard or Address Request that has been transmitted to a third party.

4.3 Your representations about User Content

You represent and warrant that, with respect to all User Content you submit:

• You own it or have all rights, licenses, consents, and permissions necessary to submit it to the Service and to authorize the uses described in Section 4.2;
• You have obtained all necessary consents from any individuals depicted in or identified by the Content (including for photos containing recognizable likenesses of others, and for the names, addresses, phone numbers, and email addresses of Recipients) for that Content to be used to print, address, and mail Postcards and to send Address Requests;
• The Content does not infringe, misappropriate, or violate any third-party right (including copyright, trademark, publicity, privacy, or contractual rights);
• The Content complies with these Terms, our content rules in Section 7, and all applicable laws.

4.4 We may decline or remove Content

We are not obligated to monitor User Content, but we may, in our sole discretion and without notice, refuse to print, decline to send, delay, redact, watermark, or remove any Content that we reasonably believe violates these Terms, applicable law, the rules of our print and mail partner or the United States Postal Service, or the rights of others. If we cancel a Postcard for these reasons, we will, where consistent with applicable law, refund or restore the Credits used for that Postcard.

4.5 Feedback

If you send us suggestions, ideas, or other feedback about the Service, you grant us a perpetual, irrevocable, royalty-free license to use that feedback for any purpose, without any obligation to you.

5. Subscriptions

5.1 Available plans

We currently offer two Subscription plans:

• Annual Plan — billed at US$99.99 per year, with 52 Credits granted upon activation. Your unused-Credit balance is capped at 104 Credits at any time (see Section 6.5). Extra sends beyond your Credit balance are billed at US$1.79 per Postcard.
• Weekly Plan — billed at US$2.99 per week, with 1 Credit granted at the start of each weekly billing cycle. Your unused-Credit balance is capped at 52 Credits at any time (see Section 6.5). Extra sends beyond your Credit balance are billed at US$1.99 per Postcard.

Each Subscription entitles you to redeem Credits for physical postcards that we print and mail on your behalf, as further described in Sections 2 and 6. Plan details, including pricing, included Credits, balance caps, and extra-send pricing, are subject to change as described in Section 5.6, and the controlling terms are those displayed in the app at the time you start a Subscription.

5.2 Authorization to charge

By starting a Subscription, you authorize Ready Get and our third-party payment processor to charge your designated payment method for (a) the Subscription fee at the start of each billing cycle, (b) any applicable taxes (see Section 5.5), and (c) any extra-send charges incurred in that billing cycle. You represent that you are authorized to use the payment method you provide.

5.3 Automatic renewal

Subscriptions automatically renew at the end of each billing cycle (weekly or yearly, as applicable) for a successive billing cycle of the same length, at the then-current price, until you cancel. You can cancel at any time as described in Section 11. Renewal-related disclosures (cycle length, content per cycle, price, and how to cancel) are also presented at the point of purchase in the app.

5.4 No free trials

We do not offer free trials. Any reference to a free trial in marketing materials, app screens, or other communications is unintentional and is not a binding offer; the controlling terms are those of these Terms and the in-app checkout flow at the time of purchase.

5.5 Taxes

Postcards are taxable physical goods in many jurisdictions. Applicable sales, use, and similar taxes are calculated by us (or by our third-party payment processor on our behalf) at the time of checkout based on the shipping address you provide and other applicable factors, and are added to the price you pay. We will display the tax amount before you complete a purchase. You are responsible for any taxes that are not collected at checkout but that you owe under applicable law (other than taxes based on Ready Get's net income).

5.6 Price changes

We may change Subscription prices, Credit grants, balance caps, extra-send pricing, and other plan terms. For paid Subscriptions, we will give you advance notice (by email and/or in-app) of any change that affects you, and the change will not take effect until your next billing cycle. If you do not agree to the change, you may cancel as described in Section 11 before the change takes effect. Material changes to fees applicable to existing Subscribers are subject to the affirmative-consent rule in Section 20.

5.7 Direct billing for physical goods

Although the Postie mobile application is distributed through the Apple App Store and the Google Play Store, all Subscriptions, extra-send charges, and other paid features offered through the Service are payments for physical goods (printed postcards produced and delivered by the United States Postal Service). Under Apple App Store Review Guideline 3.1.3(e) (goods or services consumed outside of the app, including physical goods) and the Google Play Payments Policy's exclusion for purchases of physical goods, payments are not processed through Apple In-App Purchase or Google Play Billing. Instead, payments are processed by us through our third-party payment processor as described in Section 12. Cancellation, refunds, and billing inquiries are handled by us under these Terms (see Sections 11 and 12), not through the platform's account-management screens.

6. Credits

6.1 What Credits are

A Credit entitles you to send one Postcard to one Recipient, subject to these Terms. Credits are a stored-value entitlement to the Service, are not legal tender, are not redeemable for cash, and have no monetary value outside the Service. Credits are non-transferable and may be used only by the Account that earned or purchased them.

6.2 How Credits are obtained

Credits may be obtained through (a) Subscription grants, (b) referral rewards (Section 9), (c) promotions or one-time grants we make at our discretion, and (d) refunds we issue for unfulfilled or defective Postcards.

6.3 How Credits are consumed

When you submit a Postcard for fulfillment, we deduct one Credit per valid Recipient at the time of submission. Credits are consumed in FIFO order by expiration date, meaning the Credits scheduled to expire soonest are used first. If a Postcard fails to be created or its fulfillment is cancelled before printing through no fault of yours, we will restore the Credits used for that Postcard.

6.4 Credit expiration

Each Credit has an expiration date of twelve (12) months from the date the Credit was granted. Expired Credits are forfeited and cannot be restored, except as required by applicable law. We may send reminder notifications before Credits expire, but we are not obligated to do so, and the absence of a reminder does not extend the expiration date.

6.5 Account credit balance cap

Each plan has a maximum unused-Credit balance for the Account at any time, as listed in Section 5.1 (the "Cap"). If the issuance of a scheduled Subscription Credit, a referral reward, or any other Credit would cause your unused balance to exceed the Cap, the excess is not granted and is forfeited. You will not receive a make-up grant later for any Credits forfeited under this Section 6.5. If you change Subscription plans, any oldest Credits in excess of the new plan's Cap are forfeited at the time of the change. We will surface this rule to you at the time of any plan change that would trigger forfeiture under this Section.

6.6 Effect of cancellation, downgrade, or termination

On Subscription cancellation, your already-granted Credits remain available until they would otherwise expire under Section 6.4, provided your Account remains in good standing. On Subscription downgrade, Credits exceeding the new plan's Cap are forfeited as described in Section 6.5. On Account termination by us for cause under Section 11.3 or by you under Section 11.1, unused Credits are forfeited, except where applicable law requires otherwise.

6.7 No refunds for Credits

Credits, including those bundled with Subscriptions, are non-refundable except as required by applicable law or as expressly stated in Section 11.5. Subscription fees, once charged, are non-refundable except as required by applicable law or as expressly stated in Section 11.5.

7. Acceptable Use and Content Rules

7.1 Prohibited Content and Conduct

Postie is built for personal correspondence — for sending Postcards to people who would reasonably welcome receiving one from you. The capability that Postie provides — putting a printed mailpiece in front of a person at their home address — is more invasive than sending a direct message inside a social-media app, because a Postcard arrives at the Recipient's residence, cannot be "blocked" by the Recipient before it arrives, and may be seen by anyone with access to the Recipient's mail. By using the Service, you accept the responsibilities described in this Section 7.

You agree that you will not, and will not allow any third party to, use the Service, submit Content, or send a Postcard or Address Request that:

• is unlawful, fraudulent, deceptive, or invasive of another's privacy;
• harasses, threatens, stalks, defames, intimidates, bullies, or incites violence against any person, or that we reasonably believe is intended to do so;
• contains hate speech or content targeting a person or group on the basis of race, ethnicity, national origin, religion, age, sex, sexual orientation, gender identity, immigration status, disability, or other protected characteristic;
• contains sexually explicit material, sexual content involving minors in any form (including realistic depictions, drawings, AI-generated content, or text), or content that exploits or endangers minors;
• depicts or promotes self-harm or suicide;
• depicts graphic violence, gore, or animal cruelty;
• depicts the use, manufacture, or sale of illegal drugs, firearms, explosives, or other regulated items in violation of law;
• infringes, misappropriates, or violates any patent, trademark, trade secret, copyright, right of publicity, right of privacy, contractual right, or other intellectual-property or proprietary right;
• impersonates any person or entity, including by misrepresenting your affiliation with a person or entity, or includes a return address you are not entitled to use;
• includes the personal information of another person (including photographs in which an identifiable individual appears, or names, addresses, phone numbers, or email addresses) without that person's consent or, where applicable, the consent of a parent or legal guardian;
• is unsolicited bulk or commercial mail, "spam," or political mass mailing, or violates the CAN-SPAM Act, the Telephone Consumer Protection Act (TCPA), applicable telemarketing or political-mailing laws, USPS regulations, or any other applicable law;
• is intended to deliver a threat, "swatting," or extortion to a Recipient;
• attempts to interfere with, compromise, reverse-engineer, or circumvent the Service, its security mechanisms, our rate limits, or our anti-fraud systems;
• uploads viruses, worms, or other malicious code;
• collects information about other users without their consent;
• automates or scrapes the Service, except as permitted by an express written agreement with us; or
• otherwise violates these Terms, our Privacy Policy, or any applicable law, regulation, or third-party right.

You also agree that — even where the surface content of a Postcard or Address Request might otherwise appear benign — you will not:

• use Postie to harass, bully, intimidate, stalk, coerce, or surveil any person; knowing a person's name and home address does not give you the right to send them mail they do not wish to receive, and unwelcome or repeated mail can constitute harassment regardless of what the Postcard depicts;
• continue sending Postcards or Address Requests to a person after they have asked you, asked Ready Get, or otherwise indicated that they do not wish to receive further mail from you through the Service;
• use Postie to send mail to a person you are legally prohibited from contacting under any court order, restraining order, no-contact order, or protective order, regardless of the content of the Postcard;
• use the Address Request feature to extract a person's mailing address against their will, to verify or surveil a person's whereabouts, or to direct repeated Address Requests to a person who has declined or ignored a prior request;
• use Postie to "out" or expose another person's home address to a third party, or use the act of sending mail to a known address as a signal of intimidation, surveillance, or implied threat; or
• use Postie to send mail to a person under 13 years of age except where you are that person's parent or legal guardian, or where you have the express consent of a parent or legal guardian.

You acknowledge that Postie is not anonymous mail — every Postcard bears your sender profile's name and return address (Section 3.4) — and that Postcards and Address Requests are "communications" within the meaning of applicable federal and state stalking, harassment, threats, and anti-cyberstalking statutes. You are solely responsible for compliance with those laws.

7.2 Recipient consent and Address Requests

When you direct an Address Request to a Recipient, you represent that you have a personal relationship with that Recipient and a good-faith basis to believe that the Recipient will not object to receiving an electronic message from you (delivered through our Service) asking for their mailing address. You may not use Address Requests for advertising, marketing, fundraising, political outreach, or other commercial or promotional purposes. You are responsible for any consents required by applicable telemarketing, anti-spam, or privacy laws (including the TCPA and CAN-SPAM Act).

7.3 Print and carrier rules

Postcards are printed by our third-party print and mail partner and delivered by the United States Postal Service. You acknowledge that our print partner's content rules and USPS mailability standards apply on top of these Terms, and that we may refuse to fulfill any Postcard that does not comply with those rules.

7.4 Enforcement

We may, acting reasonably and in good faith, take any action we believe is appropriate in response to an actual or suspected violation of these Terms, including refusing to fulfill or cancelling a Postcard, removing Content, suspending or terminating your Account or access to the Service, withholding Credits or refunds, reporting conduct to law enforcement, and pursuing other remedies available to us. Where a violation is not material and can reasonably be cured, we will, when feasible, give you notice and an opportunity to cure before taking action that affects your Account.

7.5 Reporting concerns; print-vendor backstop

Postie is not a social-media or user-visible-content platform. Photos and captions you submit are used only to produce a physical Postcard that is mailed to the specific Recipients you choose, and Address Requests are sent only to the Recipients you address them to. There is no public-facing feed, no comment system, and no User-to-User messaging within the Service; Users do not see one another's Content within the Service.

Notwithstanding the limited surface area, we want to be reachable. If you are a Recipient who has received a Postcard or Address Request that you believe was sent in violation of these Terms (for example, because it contains harassing, threatening, or illegal content, was sent without your consent, or appears to be part of a pattern of unwanted contact), or if you are a User who believes another User is misusing the Service, you may report your concern to service@trypostie.com. Where helpful, please include a description of the concern, the date of the message or Postcard, and (for Postcards) a photograph or scan of the front and back. We will review credible reports within a reasonable time, and we will respond promptly to credible reports involving threats of violence, child sexual abuse material, or other content that we are required to report to authorities. Action we may take in response to a credible report includes (under Section 7.4) cancelling pending Postcards, suspending or terminating Accounts, restoring Credits, refusing further Address Requests directed to a Recipient who has asked not to receive them, and reporting to law enforcement where appropriate.

In addition, our print and mail partner applies its own content rules and may, independently of our review, refuse to print Content it determines violates those rules, applicable law, or USPS mailability standards. Where Content is refused for these reasons and the corresponding Postcard is not produced or mailed, we will, where consistent with applicable law, refund or restore the Credits used.

8. Recipients, Addresses, and Address Requests

8.1 Address responsibility

You are responsible for the accuracy of any Recipient name, mailing address, email address, and phone number you submit. We perform automated mailing-address verification and may correct minor formatting issues, but we cannot guarantee that an address is current or correct.

8.2 Address Requests

You may ask the Service to send an Address Request on your behalf through any messaging channel we support — which may include email and text or similar messaging to a mobile telephone number (sent by SMS, MMS, RCS, or any successor protocol), and may include other electronic messaging services we add or remove from time to time — depending on the contact methods you have for the Recipient. Address Requests typically:

• identify you (by your sender profile name) as the requester;
• explain that the Recipient is being asked to provide a mailing address so that you can send them a Postcard;
• include a one-time link to a confirmation page hosted at app.trypostie.com where the Recipient can submit, edit, or decline to provide an address; and
• include opt-out instructions for messages sent to a mobile telephone number, where required by applicable law.

A Recipient is free to decline to provide an address or to ignore the request. Address Requests expire if the Recipient does not respond within the period stated in the request, and the corresponding Postcard will not be printed; we will restore the Credit used for that Recipient.

8.3 Address-confirmation flow on the web

Recipients who use the Address Request confirmation page do so subject to the notice and any terms presented on that page, which may include consent to receive a Postcard from you and acknowledgement of our Privacy Policy. Recipients are not required to create a Postie Account to confirm or provide an address.

8.4 No control over postal delivery

Once a Postcard has been transmitted to our print and mail partner, we have no control over carrier handling, postal routing, transit times, or final delivery. Estimated delivery times shown in the app are estimates only; we do not guarantee delivery on any particular date, and delays, loss, or damage in the mail are outside our control.

8.5 Returned mail

Postcards returned to us as undeliverable will not be re-mailed. We may, in our discretion, restore the Credit used or issue a partial refund for clearly defective fulfillment, but we are not obligated to do so where the failure resulted from a Recipient address error, a Recipient relocation, or carrier issues.

9. Referral Program

9.1 The reward

Subject to the rules in this Section 9, when an existing Postie user (the "Referrer") refers a person who does not currently have a Postie Account (the "Referred User"), and the Referred User signs up for a Postie Account through that referral, the Referrer and the Referred User each receive 3 Credits (the "Referral Credits"). Referral Credits expire 12 months from the date of grant under Section 6.4 and are subject to the Account credit balance cap in Section 6.5.

9.2 What counts as a referral

A "referral" is established when the Referred User signs up through any of the channels we make available for that purpose, including:

• a unique referral link or code shared by the Referrer (for example, by text message or email);
• a unique QR code that we generate for the Referrer and that may appear on a Postcard the Referrer sends; or
• the Address Request flow (described in Section 8), where the Recipient of an Address Request creates a Postie Account through that flow.

We attribute a referral to the Referrer based on the referral data captured at sign-up. If a sign-up cannot be attributed to a Referrer (for example, because the Referred User signed up without using a referral link, code, QR code, or Address Request), no Referral Credits will be granted.

9.3 Eligibility and limits

Referral Credits are intended for personal, non-commercial sharing among individuals who know each other. To be eligible for Referral Credits:

• The Referred User must be a new user who has not previously held a Postie Account, and must remain in good standing for the period we specify at the time of grant;
• The Referrer and the Referred User must each have valid, separate Accounts and may not be the same person, household member acting on behalf of the Referrer, or any Account that we reasonably determine is controlled by the Referrer; and
• The referral attribution must be captured by our systems through one of the channels described in Section 9.2.

You may not (a) post your referral link or code to coupon, deal, "free credits," cashback, or rebate sites; (b) buy, sell, or trade referral links, codes, QR codes, or rewards; (c) use bots, scripts, paid advertising on our brand terms, or fake Accounts; or (d) misrepresent your identity or relationship to the Referred User.

9.4 Forfeiture and changes

We may, in our reasonable discretion, refuse, withhold, reverse, or claw back Referral Credits if we reasonably believe these rules are being abused, if the Referred User's Account is fraudulent or violates these Terms, or if the underlying sign-up is reversed. We may modify, suspend, or terminate the referral program, change the size or terms of the reward, or set program-wide caps on rewards at any time. Changes apply prospectively and do not retroactively reduce Referral Credits that were validly granted before the change.

10. Communications and Notifications

10.1 Transactional communications

By creating an Account or sending a Postcard, you consent to receive transactional communications from us, including (a) email one-time passcodes for sign-in; (b) Address Request messages (sent through any of the channels described in Section 8.2) that we send on your behalf to Recipients you specify; (c) email, push notifications, and (where you have provided a mobile telephone number) text messages about your Postcards (e.g., status changes, delivery updates), Subscription (e.g., billing receipts, renewal reminders, price changes, cancellation), Credits (e.g., expiration warnings), and Account; and (d) referral-program notifications. These communications are part of the Service, and you cannot opt out of essential transactional communications without closing your Account.

10.2 Marketing communications

We may also send marketing communications by email (e.g., product announcements, newsletters). You can opt out of marketing communications at any time by following the unsubscribe instructions in the message or by adjusting your notification preferences in the app, without affecting your ability to receive transactional communications.

10.3 Mobile-message terms

The Service may deliver certain transactional messages by text or similar messaging to a mobile telephone number, including by SMS, MMS, RCS, or any successor protocol. The Service does not send marketing or promotional messages to a mobile telephone number. Standard message and data rates set by the recipient's carrier or messaging service may apply. Message frequency varies. Where required by applicable law, recipients can reply STOP to opt out of future text messages from the Service or HELP for help; reply behavior on non-SMS messaging protocols depends on the underlying protocol. By directing us to send a message to a Recipient's mobile telephone number, you represent that you have a basis to do so under the Telephone Consumer Protection Act (TCPA) and other applicable laws.

10.4 Push notifications

You can manage push notifications through your device's operating-system settings.

11. Cancellation, Refunds, and Termination

11.1 Cancellation by you

You may cancel your Subscription at any time through the app's account settings. Cancellation takes effect at the end of the then-current billing cycle, and you may continue to use the Service through that date. You may close your Account at any time by contacting service@trypostie.com. Closing your Account does not automatically cancel an active Subscription; you must cancel the Subscription separately.

11.2 Effect of cancellation

On Subscription cancellation, you will not be charged for further billing cycles, but you will not receive a refund for the current billing cycle. On Account closure, your Credits are forfeited (subject to Section 6.6 and applicable law), Postcards already submitted for fulfillment will, in our discretion, be completed, and your Content may be deleted in accordance with our Privacy Policy and our retention practices.

11.3 Suspension or termination by us

We may suspend or terminate your Account, your access to the Service, or any portion of the Service, at any time, with or without notice, if (a) we reasonably believe you have violated these Terms, our Privacy Policy, or applicable law; (b) we are required to do so by law, regulation, or court order; (c) we believe doing so is necessary to protect us, our users, our service providers, or third parties; or (d) we discontinue the Service or your plan. Where consistent with applicable law, on termination for cause under (a)–(c), unused Credits are forfeited and Subscription fees already paid are non-refundable.

11.4 Survival

Sections that by their nature should survive termination will survive, including Sections 1, 4 (with respect to already-transmitted Content), 6.7, 7, 11–18.

11.5 Limited refund commitment

Despite Section 6.7, we will, in our reasonable discretion, refund or restore Credits for defective fulfillment caused by us or our print and mail partner — for example, Postcards that fail to print, are misprinted in a material way that we caused, or are clearly unmailable as a result of an error on our side. Requests for refunds or Credit restoration on these grounds must be submitted to service@trypostie.com within 30 days of the affected Postcard's submission date. We may require evidence (such as a photo) before processing the refund. This Section 11.5 is the exclusive express commitment we make about postcard quality, and is the warranty referenced in Section 14. Statutory refund rights under applicable law are not affected by this Section.

12. Payments

12.1 Payment processing

Payments are processed by a third-party payment processor that we engage. By using the Service to make payments, you also agree to that processor's terms of service and privacy policy. We do not store your full payment-card information on our systems; payment-credential storage and tokenization are handled by the processor.

Applicable sales, use, and similar taxes are calculated by us (or by our third-party payment processor on our behalf) at the time of checkout based on the shipping address you provide and other applicable factors, and are added to the price you pay (see Section 5.5).

12.2 Failed payments

If a payment fails, we may retry the charge, suspend Subscription benefits (including Credit grants), or terminate the Subscription. You are responsible for any fees, including overdraft or returned-payment fees, that your bank, card issuer, or our payment processor assesses.

12.3 Chargebacks

If you initiate a chargeback or payment dispute, we may, in addition to our other rights and remedies, suspend or terminate your Account and forfeit unused Credits. We will not assess any fee for resolving a chargeback in your favor.

13. Intellectual Property

13.1 Our IP

The Service, including all software, designs, layouts, fonts, templates, illustrations, animations, the "Postie" name and logo, the "Ready Get" name, and all related trademarks and trade dress, is owned by Ready Get or its licensors and is protected by intellectual property and other laws. Except for the rights expressly granted in these Terms, no rights in the Service are granted to you, and we reserve all other rights.

13.2 Limited license to you

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Postie mobile application on a device you own or control and to access and use the Service for your personal, non-commercial use within the United States.

13.3 Restrictions

You will not, and will not allow any third party to: (a) copy, modify, or create derivative works based on the Service; (b) reverse-engineer, decompile, or disassemble any portion of the Service, except to the extent permitted by applicable law; (c) sell, rent, lease, sublicense, distribute, or otherwise commercialize the Service; (d) remove or alter any proprietary notices; (e) use the Service to build a competing product or service; or (f) use the Service in a manner that exceeds the rights granted by these Terms.

13.4 Copyright complaints (DMCA)

We respect the intellectual property of others. If you believe that User Content on the Service infringes your copyright, please send a notice that complies with 17 U.S.C. § 512(c)(3) to our designated agent at service@trypostie.com, including: (a) a physical or electronic signature; (b) identification of the copyrighted work; (c) identification of the allegedly infringing material and information sufficient for us to locate it; (d) your contact information; (e) a statement that you have a good-faith belief that the use is not authorized; and (f) a statement, made under penalty of perjury, that the information is accurate and that you are authorized to act. We may forward your notice to the user who submitted the Content. We may, in appropriate circumstances and in our discretion, terminate Accounts of users who are repeat infringers.

14. Disclaimers

EXCEPT FOR THE LIMITED REFUND COMMITMENT EXPRESSLY SET FORTH IN SECTION 11.5, THE SERVICE — INCLUDING ALL CONTENT, FUNCTIONALITY, POSTCARDS, ADDRESS REQUESTS, NOTIFICATIONS, AND CREDITS — IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, READY GET AND ITS AFFILIATES, OFFICERS, MANAGERS, EMPLOYEES, AGENTS, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, AND STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT (A) THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; (B) DEFECTS WILL BE CORRECTED; (C) ANY POSTCARD WILL BE DELIVERED ON A PARTICULAR DATE OR AT ALL; (D) ANY ESTIMATED DELIVERY DATE WILL BE ACCURATE; (E) ANY ADDRESS REQUEST WILL BE DELIVERED, READ, OR ANSWERED; (F) ANY PHOTO AESTHETIC SCORE OR SIMILAR FEATURE WILL BE ACCURATE; OR (G) ANY USER CONTENT YOU UPLOAD WILL BE STORED WITHOUT LOSS.

DELIVERY ESTIMATES ARE ESTIMATES ONLY (TYPICAL DELIVERY IS 5–10 BUSINESS DAYS WITHIN THE UNITED STATES). DELIVERY IS HANDLED BY THE UNITED STATES POSTAL SERVICE, WHICH IS NOT UNDER OUR CONTROL.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. IN THAT CASE, ANY IMPLIED WARRANTIES THAT CANNOT BE DISCLAIMED ARE LIMITED TO THE MAXIMUM EXTENT AND SHORTEST DURATION PERMITTED BY APPLICABLE LAW.

15. Limitation of Liability

15.1 Carve-outs (read first).

NOTHING IN THIS SECTION 15, SECTION 14, OR ANY OTHER PROVISION OF THESE TERMS LIMITS, EXCLUDES, OR DISCLAIMS LIABILITY FOR (a) GROSS NEGLIGENCE OR WILLFUL MISCONDUCT; (b) FRAUD OR FRAUDULENT MISREPRESENTATION; (c) DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE; (d) STATUTORY DAMAGES, TREBLE DAMAGES, ATTORNEYS' FEES, OR OTHER REMEDIES AVAILABLE UNDER NON-WAIVABLE STATUTES, INCLUDING THE NORTH CAROLINA UNFAIR AND DECEPTIVE TRADE PRACTICES ACT (N.C. GEN. STAT. § 75-1.1 ET SEQ.), THE TELEPHONE CONSUMER PROTECTION ACT (47 U.S.C. § 227), AND ANALOGOUS NON-WAIVABLE STATE OR FEDERAL CONSUMER-PROTECTION LAWS; OR (e) ANY OTHER LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW.

15.2 No Indirect Damages.

SUBJECT TO SECTION 15.1, READY GET AND ITS AFFILIATES, OFFICERS, MANAGERS, EMPLOYEES, AGENTS, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, REPUTATION, OR OTHER INTANGIBLE LOSSES, ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND WHETHER BASED ON CONTRACT, TORT, STATUTE, OR ANY OTHER LEGAL THEORY.

15.3 Cap on Liability.

SUBJECT TO SECTION 15.1, OUR AGGREGATE LIABILITY ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (i) THE TOTAL AMOUNTS YOU PAID READY GET FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE LIABILITY, OR (ii) US$1,000.

15.4 Specific exclusions.

SUBJECT TO SECTION 15.1, WE WILL NOT BE LIABLE FOR ANY DAMAGES OR LOSSES RESULTING FROM (i) DELAYS, NON-DELIVERY, MISDELIVERY, OR LOSS BY THE UNITED STATES POSTAL SERVICE OR ANY OTHER POSTAL CARRIER; (ii) ERRORS IN ADDRESSES OR CONTENT YOU PROVIDE; (iii) MISUSE OF AN ADDRESS REQUEST BY A RECIPIENT OR ANY OTHER PERSON OTHER THAN US; (iv) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR USER CONTENT THAT WAS NOT CAUSED BY OUR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT; OR (v) ANY EVENT BEYOND OUR REASONABLE CONTROL (FORCE MAJEURE).

15.5 Basis of the bargain.

YOU ACKNOWLEDGE THAT THE LIMITATIONS IN THIS SECTION 15 (AS QUALIFIED BY SECTION 15.1) ARE AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN YOU AND READY GET, AND THAT THE SERVICE WOULD NOT BE PROVIDED ON THE PRICING SET FORTH IN SECTION 5 WITHOUT THESE LIMITATIONS.

15.6 Jurisdictional limits.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; IF THOSE LAWS APPLY TO YOU, SOME OR ALL OF THE LIMITATIONS ABOVE MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.

16. Indemnification

16.1 Your indemnification of Ready Get.

You agree to indemnify, defend, and hold harmless Ready Get and its affiliates, officers, managers, employees, agents, contractors, licensors, and service providers (the "Indemnified Parties") from and against any third-party claim, demand, suit, or proceeding (each, a "Claim"), and any losses, liabilities, damages, judgments, settlements, costs, and expenses (including reasonable attorneys' fees) actually incurred in connection with a Claim, that arises out of or relates to: (a) your User Content; (b) your use of the Service in violation of these Terms or applicable law, including any Postcard you cause to be sent or any Address Request you cause to be delivered; (c) your violation of any third-party right, including any intellectual-property, publicity, or privacy right of any individual depicted in your Content or any Recipient; or (d) your violation of any law.

16.2 Carve-out.

This indemnification does not apply to any portion of a Claim that is caused by an Indemnified Party's gross negligence, willful misconduct, fraud, or material breach of these Terms.

16.3 Procedure.

We will give you prompt written notice of any Claim for which we seek indemnification (provided that failure to give prompt notice will not relieve you of your obligations except to the extent you are materially prejudiced). We may, at our option, assume the exclusive defense and control of any matter subject to indemnification, in which case we will keep you reasonably informed of material developments and will not settle any Claim in a manner that requires you to admit liability or pay money without your prior written consent (not to be unreasonably withheld). You will reasonably cooperate with our defense at our expense. You may not settle any Claim without our prior written consent.

17. Binding Arbitration, Class-Action Waiver, and Mass-Arbitration Procedures

Please read this Section carefully. It limits how you can sue us and the procedures by which any Dispute between you and us is resolved. You have a 30-day right to opt out of this Section (see Section 17.9).

17.1 Scope; Federal Arbitration Act governs.

This Section 17 applies to any dispute, claim, or controversy between you and Ready Get arising out of or relating to these Terms, the Service, your Account, any Postcard, any Address Request, or any prior version of these Terms (each, a "Dispute"), whether based on contract, tort, statute, or any other legal theory, and whether arising before, during, or after the termination of these Terms. The Federal Arbitration Act, 9 U.S.C. § 1 et seq. governs the interpretation, validity, scope, and enforcement of this Section 17.

17.2 Statutory and equitable carve-outs.

Notwithstanding anything else in these Terms, the following claims are not subject to mandatory arbitration under this Section 17:

(a) Sexual assault and sexual harassment. At your sole election, a claim of sexual assault or sexual harassment may be brought in court rather than in arbitration, in accordance with the Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act of 2021 (9 U.S.C. § 401 et seq.).

(b) Public injunctive relief. A claim for public injunctive relief (as that concept is interpreted under applicable law, including under California law as articulated in McGill v. Citibank, N.A., 2 Cal. 5th 945 (2017), and its progeny) may be brought only in a court of competent jurisdiction. Any such claim is severed from this Section 17, while the remainder of this Section 17 (including the agreement to arbitrate every other claim) continues to apply.

(c) Small-claims court. Either party may bring an individual action in a small-claims court of competent jurisdiction for any Dispute within that court's jurisdictional limits.

(d) Intellectual-property injunctions. Either party may bring an action in a court of competent jurisdiction to seek injunctive or other equitable relief to enjoin actual or threatened infringement, misappropriation, or violation of intellectual-property rights.

(e) Non-waivable rights. Nothing in this Section 17 limits any right you may have that cannot be waived by pre-dispute agreement under applicable law.

17.3 Mandatory pre-arbitration Notice of Dispute (condition precedent).

Before commencing arbitration, the party intending to bring a Dispute must first deliver a written Notice of Dispute to the other party and engage in a 60-day informal-resolution period. The Notice of Dispute must:

(a) be sent to service@trypostie.com (if from you) or to the email address associated with your Account (if from us);

(b) include the claimant's full name, contact information (including email address), and Account email if different;

(c) describe the nature and basis of the Dispute, including the specific facts and the legal claims being asserted;

(d) state the specific relief sought (including any monetary amount); and

(e) be personally signed by the claimant (an electronic signature is sufficient); if the claimant is represented by counsel, counsel must additionally attach a written authorization signed by the claimant.

The 60-day informal-resolution period begins on the date the recipient confirms receipt of a complying Notice of Dispute. Compliance with this Section 17.3 is a condition precedent to commencing arbitration, and an arbitration administrator will not be expected to accept a filing fee or open a case until this condition has been satisfied. If a court or arbitrator determines that arbitration was commenced without compliance with this Section, the arbitration may be dismissed or stayed, and the non-complying party may be ordered to pay the responding party's reasonable fees and costs incurred in obtaining the dismissal or stay.

17.4 Agreement to arbitrate.

If the Dispute is not resolved during the 60-day period under Section 17.3, the parties agree to resolve the Dispute by binding individual arbitration, except for the carve-outs in Section 17.2.

17.5 Class-Action and Collective-Action Waiver.

YOU AND READY GET AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims (except as provided in the Mass-Arbitration Protocol in Section 17.8), may not preside over any form of representative or class proceeding, and may award relief only to the individual claimant.

If a court of competent jurisdiction holds that a specific claim cannot be subject to this Section 17.5 as a matter of non-waivable law (such as a public-injunctive-relief claim governed by McGill), then only that specific claim is severed from this Section 17 and may be litigated in court. The remainder of this Section 17 — including the agreement to arbitrate all other claims — remains in full force and effect. The parties intend that arbitration of arbitrable claims proceed even if a single claim is held non-arbitrable.

17.6 Arbitration administrator and rules.

The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules and, where applicable, the AAA Mass Arbitration Supplementary Rules, as modified by these Terms. If the AAA is unable or unwilling to administer the arbitration, the parties will use JAMS under its Streamlined Arbitration Rules and Procedures (or its Comprehensive Rules if both parties agree). If JAMS is also unable or unwilling, the parties will jointly select another neutral arbitration administrator; failing agreement within 30 days, a court of competent jurisdiction may appoint one.

A single neutral arbitrator — a retired judge or a licensed attorney with at least ten (10) years of relevant experience — will hear the Dispute, selected in accordance with the administrator's rules. The seat of the arbitration will be Wake County, North Carolina, except that you may elect, by written notice to the administrator and to us no later than your first substantive filing, to have the arbitration conducted (i) by telephone or video conference, (ii) on the basis of written submissions only, or (iii) in person in the U.S. county of your residence.

The arbitrator may award any individual relief that a court of competent jurisdiction could award. The arbitrator's decision will be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

17.7 Fees and costs.

Where you are the claimant in a consumer arbitration, Ready Get will pay all AAA (or JAMS) filing, administrative, and arbitrator fees and costs in excess of the consumer fee posted by the administrator from time to time (currently capped at the AAA Consumer Arbitration Rules' posted consumer filing fee). The arbitrator may not require you to pay any portion of Ready Get's fees and costs in arbitration, and Ready Get will not seek attorneys' fees or costs from you, except where the arbitrator determines that your claim was frivolous or brought for an improper purpose. Where Ready Get is the claimant, Ready Get pays its own fees and costs.

17.8 Mass-Arbitration Protocol.

If twenty-five (25) or more substantially similar Notices of Dispute are filed against Ready Get within a 60-day period by claimants represented by the same counsel or coordinated counsel (a "Mass Filing"), the following procedures apply, in addition to (and to the extent of any conflict, in place of) the AAA Mass Arbitration Supplementary Rules (or the JAMS equivalent):

(a) Bellwether process. The parties will select up to ten (10) bellwether cases (five by claimants' counsel and five by Ready Get) to proceed first. All other Mass Filing cases will be administratively stayed pending completion of the bellwether cases. The bellwether cases will proceed on an individual, non-consolidated basis.

(b) Mediation. Within sixty (60) days after the conclusion of the bellwether cases, the parties will participate in good-faith mediation under the AAA's (or JAMS's) consumer-mediation rules to attempt to resolve the remaining Mass Filing cases globally. Mediation costs will be shared equally between Ready Get and claimants' counsel, except that Ready Get will pay any mediation cost that an individual claimant would otherwise have to pay.

(c) Election after mediation. If mediation does not resolve the remaining cases within ninety (90) days after it begins, the parties may, by mutual written agreement, proceed with the remaining cases in arbitration on a staggered basis (no more than fifty (50) cases active at any time), or either party may elect to have the remaining cases proceed in court, in which case the class-action waiver in Section 17.5 still applies and each remaining claim must be brought in an individual capacity.

(d) Tolling. Any applicable statute of limitations is tolled, with respect to each Mass Filing case, from the date of that case's Notice of Dispute through thirty (30) days after the conclusion of the mediation under Section 17.8(b).

If a court holds Section 17.8 unenforceable in whole or in part, the unenforceable portion is severed and the remaining provisions of Section 17 continue in effect.

17.9 30-day right to opt out.

You may opt out of this Section 17 by sending a written notice of your decision to opt out to service@trypostie.com with the subject line "Arbitration Opt-Out" within 30 days of the date you first create your Account. Your notice must include your full name and the email address associated with your Account. Opting out does not affect any other provision of these Terms. You cannot opt out of Section 17 retroactively for an Account that has been open more than 30 days.

17.10 Changes to this Section.

We will not apply any material change to this Section 17 to existing Accounts unless and until you affirmatively accept the change (such as by clicking through an in-app or website acceptance prompt). If you do not affirmatively accept a material change, the version of Section 17 that was in effect when you created your Account (or, if applicable, the version you most recently affirmatively accepted) will continue to govern any Dispute between you and Ready Get.

17.11 Severability of this Section.

Subject to Section 17.5, if any portion of this Section 17 is held unenforceable, that portion will be severed and the remainder of this Section 17 will continue in full force and effect. The unenforceability of any sub-section of Section 17 (other than Section 17.5) does not void the agreement to arbitrate.

18. Governing Law and Venue

These Terms and any Dispute will be governed by the laws of the State of North Carolina, USA, without regard to its conflict-of-laws principles. To the extent a Dispute is not subject to arbitration under Section 17 (including by reason of any opt-out under Section 17.9 or any of the carve-outs in Section 17.2), you and Ready Get consent to the exclusive jurisdiction of the state and federal courts located in Wake County, North Carolina, and waive any objection based on inconvenient forum. Notwithstanding the foregoing, claims under non-waivable consumer-protection statutes (such as those identified in Section 15.1) may, at your election, be brought in your home venue to the extent required by those statutes.

19. United States Only; Export Controls

The Service is offered only to users located in the United States, and Postcards may be mailed only to addresses within the fifty United States and the District of Columbia. We make no representation that the Service is appropriate or available for use outside the United States. You may not use or export the Service in violation of U.S. export laws and regulations. You represent that you are not located in any country subject to a U.S.-government embargo and are not on any U.S.-government list of restricted parties.

20. Changes to These Terms

We may update these Terms from time to time. Material changes that affect (i) Section 17 (Arbitration), (ii) fees, pricing, or auto-renewal, or (iii) refund or cancellation rights will not apply to existing Accounts unless and until we obtain your affirmative consent (such as a click-through acceptance) to the change — see also Sections 5.6 and 17.10. For other material changes, we will provide notice (for example, by email to the address associated with your Account or by an in-app notice) at least 14 days before the change takes effect, except that changes to address legal, regulatory, security, or fraud concerns may take effect immediately. Your continued use of the Service after the effective date of a non-arbitration / non-fee / non-refund change constitutes your acceptance of the updated Terms. If you do not agree to an updated term, you must stop using the Service and may close your Account.

21. Miscellaneous

Entire agreement. These Terms, together with the Privacy Policy and any other policies or terms we incorporate by reference, are the entire agreement between you and Ready Get regarding the Service and supersede any prior agreements.

Assignment. You may not assign these Terms without our prior written consent. We may freely assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets, or by operation of law.

Severability. If any provision of these Terms (other than as governed by Section 17.11) is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

No waiver. Our failure to enforce any right or provision will not be a waiver of that right or provision.

No third-party beneficiaries. Except as expressly provided in Section 23 (Apple), these Terms do not create any third-party beneficiary rights.

Force majeure. We will not be liable for any delay or failure in performance caused by circumstances beyond our reasonable control, including acts of God, war, terrorism, pandemic, governmental action, labor disputes, supply-chain failures, postal-service disruptions, internet or utility outages, and acts of our subcontractors.

Notices. We may give you notice through the app, by email to the address associated with your Account, or by posting on our websites. You may give us notice at the addresses below in Section 26.

Headings. Section headings are for convenience only and do not affect interpretation.

Relationship of the parties. Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and Ready Get.

22. California Consumer Notice

If you are a California resident, under California Civil Code Section 1789.3, you may report complaints to the California Department of Consumer Affairs, Consumer Information Division, 1625 N. Market Blvd., Suite N-112, Sacramento, CA 95834, or by telephone at +1 (800) 952-5210.

23. Apple App Store Additional Terms

If you obtained the Postie mobile application through the Apple App Store, the following terms additionally apply, and Apple Inc. is a third-party beneficiary of them and may enforce them against you:

(a) These Terms are between you and Ready Get only, not Apple, and Apple is not responsible for the Service or its content.

(b) The license granted in Section 13.2 is limited to use of the Service on an Apple-branded product that you own or control and as permitted by the Apple Media Services Terms and Conditions.

(c) Apple has no obligation to provide maintenance or support for the Service.

(d) Subscriptions, extra-send charges, and other paid features offered through the Service are payments for physical goods (printed and mailed postcards). Under Apple App Store Review Guideline 3.1.3(e), these payments are not in-app purchases and are not processed through Apple In-App Purchase. Payment is processed by us through our third-party payment processor as described in Section 12, and Apple is not responsible for billing, refunds, or cancellation. Cancellation is handled by us under Section 11.

(e) In the event of any failure of the application itself (as distinct from the printed-postcard product) to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the application (if any); to the maximum extent permitted by applicable law, Apple has no other warranty obligation with respect to the Service or any postcard.

(f) Apple is not responsible for addressing any claims by you or any third party relating to the Service or your possession or use of it, including (i) product-liability claims, (ii) any claim that the Service fails to conform to any applicable legal or regulatory requirement, and (iii) claims under consumer-protection or similar legislation.

(g) Apple is not responsible for the investigation, defense, settlement, or discharge of any third-party intellectual-property infringement claim relating to the Service.

(h) You represent that you are not located in any country subject to a U.S.-government embargo or designated by the U.S. government as a "terrorist supporting" country, and that you are not on any U.S.-government list of restricted parties (including the Specially Designated Nationals list).

24. Google Play Additional Terms

If you obtained the Postie mobile application through the Google Play Store, the following terms additionally apply:

(a) These Terms are between you and Ready Get only, not Google, and Google is not responsible for the Service or its content.

(b) The license granted in Section 13.2 is subject to the Google Play Terms of Service and any other terms you have entered into with Google.

(c) Google has no obligation to provide maintenance or support for the Service.

(d) Subscriptions, extra-send charges, and other paid features offered through the Service are payments for physical goods (printed and mailed postcards). Such payments are outside the scope of the Google Play Payments Policy and are not processed through Google Play Billing. Payment is processed by us through our third-party payment processor as described in Section 12, and Google is not responsible for billing, refunds, or cancellation. Cancellation is handled by us under Section 11.

(e) Google is not responsible for addressing any claims by you or any third party relating to the Service or your possession or use of it, except as provided by the Google Play Terms of Service.

(f) You represent that you are not located in any country subject to a U.S.-government embargo or designated by the U.S. government as a "terrorist supporting" country, and that you are not on any U.S.-government list of restricted parties.

25. Telephone Consumer Protection Act and Mobile-Message Consent

By providing a mobile telephone number to the Service (whether yours or, in compliance with Sections 7.2 and 8.2, a Recipient's), you confirm that the number is one that the corresponding individual has provided you with the expectation that it may be used to receive transactional messages of the kinds described in Section 10.

The Service does not send marketing or promotional messages to a mobile telephone number, whether by SMS, MMS, RCS, or any successor protocol. Messages sent by the Service to a mobile telephone number are limited to (i) Address Requests sent on your behalf to a Recipient and (ii) account-related transactional notifications you have requested or that are essential to the operation of the Service. The Service does not place autodialed voice calls or send pre-recorded voice messages.

26. Contact Us

The Service is operated by Ready Get LLC, a North Carolina limited liability company doing business as Postie.

• Email (all matters, including support, billing, legal notices, arbitration opt-outs, Notices of Dispute, content reports, and DMCA notices): service@trypostie.com
• Website: https://trypostie.com
• App: https://app.trypostie.com

Registered office (for service of process): Ready Get LLC 4030 Wake Forest Road, Suite 349 Raleigh, NC 27609

Mailing address (for general correspondence): Ready Get LLC 11552 US Hwy 15-501 N, Suite 202 #118 Chapel Hill, NC 27517