Privacy Policy

Last updated: January 2026

Introduction

Postie ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and services.

Information We Collect

We collect information you provide directly:

  • Account Information: Phone number for authentication
  • Photos: Images you choose to send as postcards
  • Contact Information: Names and addresses of recipients you add
  • Payment Information: Processed securely through Stripe
  • Return Address: Your mailing address for postcard returns

How We Use Your Information

  • To create and mail postcards on your behalf
  • To process payments for our services
  • To send delivery notifications and updates
  • To provide customer support
  • To improve our services

Information Sharing

We share information only as necessary to provide our services:

  • Printing Partner (Lob): To print and mail your postcards
  • Payment Processor (Stripe): To process payments securely
  • SMS Provider (Twilio): To send verification codes and notifications

We do not sell your personal information to third parties.

Data Security

We implement appropriate security measures to protect your information. Photos are stored securely and deleted after postcards are successfully printed and mailed.

Your Rights

You can:

  • Access your personal information
  • Delete your account and associated data
  • Opt out of marketing communications

Contact Us

If you have questions about this Privacy Policy, please contact us at support@trypostie.com