Privacy Policy
Last updated: January 2026
Introduction
Postie ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and services.
Information We Collect
We collect information you provide directly:
- Account Information: Phone number for authentication
- Photos: Images you choose to send as postcards
- Contact Information: Names and addresses of recipients you add
- Payment Information: Processed securely through Stripe
- Return Address: Your mailing address for postcard returns
How We Use Your Information
- To create and mail postcards on your behalf
- To process payments for our services
- To send delivery notifications and updates
- To provide customer support
- To improve our services
Information Sharing
We share information only as necessary to provide our services:
- Printing Partner (Lob): To print and mail your postcards
- Payment Processor (Stripe): To process payments securely
- SMS Provider (Twilio): To send verification codes and notifications
We do not sell your personal information to third parties.
Data Security
We implement appropriate security measures to protect your information. Photos are stored securely and deleted after postcards are successfully printed and mailed.
Your Rights
You can:
- Access your personal information
- Delete your account and associated data
- Opt out of marketing communications
Contact Us
If you have questions about this Privacy Policy, please contact us at support@trypostie.com